Customer Service


It Only Looks Complicated

If you invest in a serious timepiece, you ought to know what's under the hood. Get hip to these five watch terms and you'll sound like an industry pro.


Water-Resistant
Just because a watch says it's water-resistant doesn't mean you should swim or shower with it on. To be safe, only do so if it's water-resistant up to one hundred meters.


Quartz
A movement powered by a battery and regulated by the oscillations of a quartz crystal. It's way more accurate than other watch types.


Complication
Any function that goes beyond timekeeping. Could be an annual calendar; could be a stopwatch.


Movement
All those bits and pieces inside that run the thing.


Self-Winding
A type of mechanical watch, containing a rotor on a pivot, that's wound by the day-to-day movements of the wearer's wrist.


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